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Step-by-step guides to set up the shopping assistant on your WooCommerce store, make it yours and see what it sells.
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New to the Shopping Assistant?
See what it does for your shoppers, then choose the plan that fits.
Start here
Just installed it?
Connect your store, teach the assistant about it, make it yours, then see what it sells.
Getting started
What the assistant does for shoppers, setting it up, plans and the free trial.
- Set up Seyaq Shopping AssistantInstall the plugin from WordPress.org, connect your WooCommerce store, add your store information and publish the assistant.3 min read
- What shoppers can do with the assistantHow shoppers find products, add them to the cart, check out on your store and follow their orders and requests with the assistant.2 min read
- Shopping Assistant plans, trial and billingEach WooCommerce store has its own subscription. See what each plan includes, how the free trial works, and how to change or cancel.3 min read
Make it yours
Its look, words and features, and the store information it answers from.
- Make the assistant yoursSet the assistant's look, greeting, features and products in WordPress, check them in the preview, then publish.2 min read
- Teach the assistant about your storeThe assistant answers shipping, returns and other store questions only from the pages and answers you publish in Store information.2 min read
Results and conversations
What it sells, what shoppers ask, conversations and shopper requests.
- Read your OverviewWhat the assistant sells and what shoppers ask, in one place: the tiles, the daily chart, suggestions and the lists to act on.2 min read
- Review conversations and answer shopper requestsRead what shoppers asked the assistant, then reply to their returns, exchanges and other requests and record what you did.2 min read
Team, privacy and fixes
Your team, shoppers' data, Seyaq support and fixes for common problems.
- Your team, shoppers' data and Seyaq supportInvite your team with the right role, handle shoppers' data requests in WordPress, and decide when Seyaq support can look into your store.3 min read
- Fix Shopping Assistant problemsWhat to do when products don't reach the assistant, the assistant doesn't show on your store, or WordPress asks for an update.3 min read