Before you start, you need:
- Seyaq Shopping Assistant connected to your store: Set up Seyaq Shopping Assistant.
- A WordPress login as the store's owner or an admin in the plugin's Team.
Everything shoppers see is set in Shopping Assistant → Assistant. Changes are saved as a draft, and shoppers keep seeing the published version until you publish. The preview beside the settings shows the assistant as shoppers see it, with your own products, and follows each change.
Change and publish#
Open the Assistant tab
In WordPress, open Shopping Assistant → Assistant. The bar at the top says which version shoppers see and whether you have unpublished changes.
Screenshot from the Seyaq dashboard (demo store) Change what you like
Edit the cards described below. The preview follows as you type, and EN and ع switch its language.
Save the draft and try it
Press Save draft. Preview on your store opens your store with the draft, which only you see.
Publish
Press Publish, and shoppers see the new version. Discard changes drops the draft; Start from the defaults replaces it with the default settings.
What each card sets#
| Card | What it sets |
|---|---|
| Appearance | The assistant's name, the button icon and label, the brand colour, the position on the page, the avatar and the colour scheme. |
| Conversation | The greeting, up to four starter questions per language, the tone, the languages it answers in and notes on what to highlight. |
| Features | Cart help, checkout review, account and addresses, orders and requests, offering your team, photo search, voice messages, spoken replies, and signing in again before an address change. |
| Products | Products to show first, products and categories never to suggest, and whether to suggest the products you linked in WooCommerce. |
| Where it shows | Who sees the assistant, the short help it offers on its own on product and cart pages, pages to hide it on, and hiding it from some visitors to measure its effect. |
| Contact and privacy | Your email, phone, contact page and hours for shoppers who need a person, and how many days conversations are kept. |
Bring back an earlier version#
Published versions lists the versions you published. Publish again brings an earlier look and settings back for shoppers.
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Related guides
- Make it yoursTeach the assistant about your storeThe assistant answers shipping, returns and other store questions only from the pages and answers you publish in Store information.
- Getting startedWhat shoppers can do with the assistantHow shoppers find products, add them to the cart, check out on your store and follow their orders and requests with the assistant.
- Getting startedSet up Seyaq Shopping AssistantInstall the plugin from WordPress.org, connect your WooCommerce store, add your store information and publish the assistant.